New Ticketing System at The Cultch

New Ticketing System at The Cultch

Dear Valued Cultch Patron,

We’ve got some exciting news!  We’ve just launched our brand new ticketing system. As a Cultch patron we hope you will enjoy our brand new online Patron Centre, where you will have access to the following features and more!

Account information: You’ll be able to update your contact information with a few easy clicks.

Subscription Management: You will now have complete access to book, reschedule, and add extra tickets to your subscription at any time.

Upcoming Events: You will now have access to a comprehensive list of your upcoming shows, so keeping up with your show schedule will be a breeze!

To access your account we’ll need you to update some of your online login information with us.

We’ve created step by step instructions below to help you reset your password.

To activate your account:

1. Click Here
2. Click FORGOT YOUR PASSWORD
3. Enter your EMAIL ADDRESS, and click RECOVER PASSWORD
4. Open your email account Inbox, and retrieve the system generated temporary password
5. Return to the MY ACCOUNT webpage on our website
6. Enter your EMAIL ADDRESS, which is your USERNAME, and the system generated temporary password
7. Click LOGIN
8. Next, enter the system generated temporary password in CURRENT PASSWORD
9. Create a NEW PASSWORD and then re-enter it again
10. Click CHANGE PASSWORD
11. You will automatically be redirected to the home page

To select your communication preferences:
a) Click MY ACCOUNT
b) Click ACCOUNT INFORMATION on the left
c) Scroll to the bottom of the page, and use the checkboxes to select which type(s) of event information you would like to receive
d) Click the UPDATE button. Your initial Account Setup is complete!

Click The CULTCH LOGO to visit our homepage and see a list of upcoming events.

Once logged in, you’ll have full access to our Patron Centre, where you will enjoy a number of self-serve features that will help make your visit at the thecultch.com an enjoyable one!

We understand that this is new, so if you have questions about setting up your account, please contact any one of our Box Office Representatives at 604.251.1363 M-F 12PM-6PM.  We’re happy to help!

All the best,

The Cultch Box Office Team

Comments are closed.