FAQ

FAQ

How often will I get a subscription box?
There are three boxes for the Fall Season: Cabaret Cultch Box (includes the entire TRANSFORM Cabaret Festival, September 2020), Local Gems Cultch Box (includes Little Volcano and A Craigslist Cantata, October/November 2020), and Holiday Cultch Box (includes Panto Come Home!, December 2020). Each Box will be delivered at least two week prior to the first show date in the boxwhich means you can expect to receive your Cultch boxes by September 10, October 9, and December 3 this year.
How will The Cultch subscription boxes be delivered?
Since all of our Fall content will all be presented online, you will receive your Subscription Boxes online via email at least two week prior to the first show date in the box. There may be future opportunities where Cultch Box subscribers will receive physical items in the mail but The Cultch Box will be predominantly virtual.

For any physical Cultch Box deliveries, subscribers who live outside the Greater Vancouver area may be subject to additional shipping fees.

Can I just buy one subscription box for me and my family?
The Solo Party Cultch Subscription Box is built for one person whereas the Bubble Cultch Subscription Box is built for two people in the same household. While they will contain mostly the same items and access, if there are one-time use items in the box then the Bubble Box subscribers will receive double. This season, we are facing a 90% decrease in Box Office revenues—income we rely on to put on our shows. To help keep The Cultch alive, we encourage you to purchase one Subscription Box per person as you would with a previous season subscription.
Do I still get to pick my show dates?
While there are fewer show dates per show this fall but we still want to make sure you have the flexibility to watch a show when it’s best for your schedule. Live-stream/show dates and times will be announced July 29, 2020.
I don’t live in Vancouver, can I still subscribe?
Yes! You’ll be able to experience all of this Fall’s Cultch presentations online from your own home. We’re excited to bring The Cultch to our community not only in the Lower Mainland but across the country, and all over the world.
Do I have to buy a subscription box to see the show or will I still be able to buy a single ticket to a show this fall?
Yes, single tickets for all the fall shows will go on sale at the end of summer. However, single tickets will not have access to any of the Cultch Box Perks and Benefits.
What about Spring 2020?
We are committed to making sure you have The Cultch in your life, no matter the circumstances. To remain flexible to evolving circumstances, we’re starting with just the Fall 2020 Season line-up and subscription options. Rest assured, we are still planning for Spring 2021 but need to remain open to changing circumstances through Fall and Winter.
Are you allowing small audiences to watch the show live in the theatre?
The safety of our patrons, artists, and staff is our top priority. We are developing maximum flexibility in our programming, so that we can share live performance either digitally, in-person, or both, while keeping you, our patrons, artists, and staff safe. Yes, we are planning to explore how to safely bring in small audiences but those details will be announced closer to each show date so that we are up to date on current safety standards. Cultch Box subscribers and donors will get first access to any live audience opportunities before they are released to the public.
Will you have accessibility options for each show?
We are currently exploring accessibility options for our 20/21 Season, more details will be announced as soon as possible.
What about the shows that we postponed from last season, will The Boy in the Moon and Briefs be coming back?
We still have every intention to present The Boy and the Moon and Briefs in the future but there are no set dates for these postponed shows yet. If you choose to hold on to your tickets, they will remain valid no matter when we are able to bring the shows back.  If you have questions about this, please email boxoffice@thecultch.com.