Accessibility

 
Accessibility
 

As we continue to develop our accessibility program, we welcome any feedback and suggestions you may have. Please contact Nicole McLuckie, Director of Patron Development at 604-251-1766 ext 104 or by email at nicole@thecultch.com.

Please check back to this page as we will be continuing to update its contents for the 19/20 Season!

Additional dates to be announced


AMERICAN SIGN LANGUAGE (ASL) INTERPRETED PERFORMANCES:

East Van Panto: Pinocchio – Wednesday, December 11 at 7:00 pm
Skyborn – Tuesday, January 28 at 7:30 pm

LIVE AUDIO DESCRIBED PERFORMANCES IN PARTNERSHIP WITH VOCALEYE:

Live Audio Description is available for patrons who are blind or have low vision. Visual elements of the shows are described in real-time. Click here to read more about Vocal Eye and Live Audio Description.

East Van Panto: Pinocchio – Saturday, Dec 14 at 2 pm (touch tour following performance)
Skyborn – Saturday, February 1 at 2 pm
Briefs – Saturday, May 2 at 7:30 pm

RELAXED PERFORMANCES:

Relaxed performances are designed to welcome audience members who would benefit from a less restrictive audience environment including (but not limited to) individuals with Autism Spectrum Disorder, sensory sensitivities, and learning disabilities. Light and sound levels may be slightly adjusted, audiences can make noise and move and enter and exit the theatre throughout the show. A relaxation area will be available in the lobby.

East Van Panto: Pinocchio – Saturday, November 30 at 2 pm (Talkback to follow show)

ASSISTED LISTENING DEVICES:

Listening devices are available in all Cultch venues on a first come, first serve basis. To reserve a listening device, please inform our box office at time of booking or lets us know on your arrival to the theatre.

VISUAL GUIDE TO CULTCH VENUES:

Coming soon!
Tours of Cultch venues can always be arranged by calling the Cultch administration office at 604-251-1766.

ACCESSIBLE PARKING:

Reserved parking for individuals with mobility considerations is available at The Cultch’s 1895 Venables location.  Please contact the box office at time of booking to reserve a parking space.

ACCESSIBLE SEATING:

The Historic Theatre and Vancity Culture Lab (1895 Venables Street) and the York Theatre {639 Commercial Drive) are wheelchair accessible.

Support persons accompanying patrons who require assistance to attend a performance will receive a complimentary ticket.

Please contact the box office at 604-251-1363 or email boxoffice@thecultch.com to arrange accessible seating and additional tickets.

CHEMICAL SENSITIVITIES:

The Cultch strives to be a scent-free environment. In respect for those with asthma, allergies and other chemical and fragrance sensitivities, we ask that patrons please refrain from using scented products before and while attending performances.

ACCESSIBLE TICKETING:

In addition to four price levels and seating sections for most performances, The Cultch offers additional options to reduce barriers to attending performances.

Cultch Connects Program

The Cultch Connects Program offers tickets to a variety of community organizations and social service groups to offer complimentary tickets to individuals and families who may otherwise face barriers to attending Cultch performances. To request Cultch Connects tickets email communications@thecultch.com

Youth Rush Tickets

We invite youth, ages 19– 26, to purchase tickets to Cultch presentations for a special Rush Youth Ticket price of only $5. Tickets go on sale one hour before show time, in-person only at The Cultch and York box offices. Please bring photo ID (one ticket per ID) and note that Rush Youth Tickets are limited and subject to availability.