FAQ

Tickets

All ticket sales at The Cultch are final. If you wish to exchange a ticket before the scheduled performance you can do so by contacting the box office. Exchanges for single ticket purchases are subject to availability and a $6 exchange fee. 

Subscribers receive free and flexible ticket exchanges within the same show. You may exchange to a different show for a $3.00 per ticket fee. 

Just give us a call and we can print out replacements for you!

Tickets can be exchanged for a $6.00 exchange fee per ticket. To exchange, please call the box office at 604.251.1363 at least 24 hours prior to your show to be booked into another performance. All exchanges are subject to availability.

Consider becoming a Cultch Subscriber for the best prices and free and flexible ticket exchanges! Visit thecultch.com for more information about our Choose 2 or Full 5 subscription packages!

A Talkback is an informal post-show discussion that takes place on select dates. After the show, members of the cast and crew will be present to answer audience questions and facilitate a conversation. This is an opportunity to find out more about the production’s creation process and dive deeper into the themes and concepts that are explored. For talkback performances and dates please visit www.thecultch.com or call our box office at 604.251.1363.

A Preview is a performance of a show that precedes an official Opening Night. It is a regular performance of the show that is being monitored by the creative team for final touches prior to the official Opening.

We suggest buying a gift certificate.  Your gift receiver will be able to purchase their desired package and manage their purchase with their own account. 

You can reset your password by clicking the RESET HERE link of Forgot your password?  on the login page. You’ll need to enter your email address twice before a  password reset link will be sent.  Once you click the link,  you will be prompted to select a new password.

Attending a performance

The Cultch operates three theatre spaces: The Culture Lab, Historic Theatre and York Theatre. Be sure to check your ticket to see where your performance is taking place!

The Culture Lab and the Historic Theatre are located at 1895 Venables Street at the corner of Venables Street and Victoria Street.

The York Theatre is located just a few blocks away at 639 Commercial Drive at the corner of East Georgia Street and Commercial Drive.

We can never guarantee that latecomers will be admitted. Please arrive at least 15 minutes prior to show time to guarantee seating!

Yes. However, we have only a limited number of mobility seats available. Please call The Cultch Box Office in advance at 604.251.1363 to reserve those seats. 

You can visit www.thecultch.com for more information, or contact us directly by phone: 604.251.1363 or email: [email protected]