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FAQ

Wondering if The Cultch Subscription Boxes are right for you? Check out our frequently asked questions below. 

The Cultch’s Subscription Box series is the best way to get the most Cultch!

Cultch Subscription Boxes include access to all our 20/21 Season presentations as well as an exclusive variety of bonus digital content—including our new podcast hosted by Tetsuro Shigematsu, International Insights and The Cultch Pen Pal Club with guest curator Joyce Rosario, special events and offers, and much more! Cultch Subscription Boxes are presented digitally and delivered throughout the season to your email, with love from The Cultch.

With a 3-Box Subscription package, you will receive three subscription boxes from January 2021 to May 2021. Each Digital Box will be emailed out to subscribers prior to the first show date in the box.

Since all of our 2021/21 content is being presented online, you will receive your Digital Subscription Boxes online via email prior to the first show date in the box. The 2021 Cultch Subscription Boxes will be a virtual experience filled with a variety of digital content and experiences you can safely enjoy from home. No physical boxes will be delivered.

The Solo Party Cultch Subscription Box is built for one person whereas the Bubble Cultch Subscription Box is built for two people in the same household.

We continue to face an 80% decrease in Box Office revenues—income we rely on to put on our shows. To help keep The Cultch alive, we encourage you to purchase one Subscription Box per person as you would with a previous season subscription.

Yes, we still want to make sure you have the flexibility to watch a show when it’s best for your schedule. There are multiple show dates and times for each presentation. Please check the event pages on the What’s On page or login to your account at tickets.thecultch.com to find the show times.

Yes! You’ll be able to experience all of The Cultch’s 2020/21 Season presentations online from your own home. We’re excited to bring The Cultch to our community not only in the Lower Mainland but across the country, and all over the world.

Single tickets for our fourth subscription box of the 20/21 Season (The Music Box featuring The Cave and a craigslist cantata) will go on sale in January 2021. We will announce single tickets for the remaining show of the Season as they become available. However, single ticket holders will not have access to any of the Cultch Box Perks and Benefits.

The safety of our patrons, artists, and staff is our top priority. We are developing maximum flexibility in our programming, so that we can share live performance either digitally, in-person, or both, while keeping you, our patrons, artists, and staff safe. Yes, we are planning to explore how to safely bring in small audiences but those details will be announced closer to each show date so that we are up to date on current safety standards. Cultch Box subscribers and donors will get first access to any live audience opportunities before they are released to the public.

We are continuously exploring accessibility options for our 20/21 Season.

Viewing options with captions are available for the majority of our online presentations (typically for the performances at the end of the run). Check the Accessibility tab on each show page for details.

We still have every intention to present The Boy and the Moon and Briefs in the future but there are no set dates for these postponed shows yet. If you choose to hold on to your tickets, they will remain valid no matter when we are able to bring the shows back.  If you have questions about this, please email boxoffice@thecultch.com.

If you have additional questions not listed above, please contact our Box Office